Terms of Service
Version 1.0. Last revised [DATE].
Manifold is operated by [COMPANY NAME] LIMITED, a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS] ("Manifold", "we", "us" or "our").
These terms (the "Terms") govern your use of the Manifold website at manifoldmcp.com (the "Site"), the Manifold application at app.manifoldmcp.com (the "App"), the Manifold MCP server at mcp.manifoldmcp.com and its HTTP API (together, the "Server"), and any related documentation and support (all together, the "Service").
By creating an account, connecting an agent or client to the Server, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of a company or another organisation, you agree to these Terms for that organisation and confirm that you have the authority to do so. "You" means you and that organisation. If you do not agree, do not use the Service.
The Service is for use in the course of a business, trade or profession. If you use the Service as a consumer, nothing in these Terms affects your statutory rights, and the sections marked as applying to business users do not apply to you.
1. Accounts and workspaces
1.1. To use the App or the Server you need an account. You sign in through our identity provider, Clerk, with an email address or a Google account. You must give accurate information and keep it current.
1.2. Every account belongs to a workspace. A workspace holds the API keys, connected accounts, credits and usage of the people in it. The person who creates a workspace is its administrator and may invite others. Each member of a workspace may spend its credits and see its usage.
1.3. You are responsible for everything done through your account, your workspace and your API keys, including by the agents and MCP clients you connect. Keep your credentials and API keys confidential. Tell us at once at [SUPPORT EMAIL] if you believe an account or key has been used without authority; you can revoke any key in the App.
1.4. You must be at least 18 years old to use the Service.
2. What the Service does
2.1. The Server offers a set of tools that an AI agent or an MCP client can call to retrieve marketing data: search rankings and keyword data, backlinks, site health, what AI engines answer about a site, data from your own Google Search Console and Bing Webmaster Tools accounts, professional contact data, public ad libraries, and public posts and profiles on Reddit and social platforms. The current tools and what each one returns are described in the documentation at manifoldmcp.com/docs.
2.2. Every tool is read-only. The Service reads and reports. It does not publish, post, send messages, change your site or act on any platform on your behalf.
2.3. The data comes from third parties. The Service retrieves data from third-party data providers (listed in our Privacy Policy) and from the platforms and websites it looks at. That data is provided as we receive it. We do not verify it, and rankings, volumes, contact details and similar figures are estimates or snapshots that may be incomplete, out of date or wrong. Results are information, not advice, and you are responsible for the decisions you make with them.
2.4. Cached results. To keep prices low we cache tool results for a period that depends on the kind of data, from one hour to ninety days. A call served from the cache costs less and returns the data as it was when first retrieved. The meta field of each response says whether the result was cached and when it was retrieved.
2.5. Changes. We may add, change or remove tools, data providers, plans and features at any time. Where a change materially reduces what you have paid for, we will tell you by email or in the App, and Section 11 applies.
3. Connecting agents, clients and accounts
3.1. MCP clients and agents. You connect an agent or MCP client to the Server by signing in through OAuth or by sending an API key. Your agent's calls are your calls. You are responsible for what your agent asks the Server to do and for the credits it spends. We recommend that you set a spending cap in the App and use the max_credits and dry_run parameters where your agent cannot be supervised.
3.2. API keys. An API key is shown once when you create it and is stored by us only as a hash. Anyone holding a key can spend your workspace's credits until you revoke it. Do not embed a key in client-side code or share it outside your organisation.
3.3. Connected accounts. The console tools read data from Google Search Console and Bing Webmaster Tools accounts that you connect. When you connect an account you authorise us to hold an access credential for it and to retrieve data from it when a tool in your workspace asks for it, and you confirm that you are entitled to grant that access. We only ever read from those accounts, and only the properties the credential covers. You can disconnect an account at any time in the App, which deletes the credential. Our use of data obtained through Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements, as described in our Privacy Policy.
3.4. Third-party clients and platforms. Claude, ChatGPT, Cursor and other clients that connect to the Server are not ours. Their terms and privacy practices apply to your use of them, and we are not responsible for how they use the results the Server returns.
4. Credits, plans and payment
4.1. Credits. The Service is paid for in credits. Each tool call costs a number of credits, shown in the documentation and in the response meta, and drawn from your workspace's balance. One hundred credits cost one US dollar at the top-up rate. Credits have no cash value, are not transferable between workspaces and cannot be exchanged for money except as stated in Section 4.6 or required by law.
4.2. Plans. A subscription plan includes a monthly allowance of credits for a monthly fee. Plan credits are added at the start of each billing period, are spent first, and any that remain expire at the end of the period. They do not roll over.
4.3. Top-ups. You can buy additional credits at any time, from a minimum of US$10. Top-up credits do not expire while your workspace exists and are spent after plan credits. If you switch auto top-up on, we will charge your payment method for the amount you set whenever your balance falls below the threshold you set, until you switch it off.
4.4. Free credits. A new workspace receives a one-time grant of free credits so that you can try the Service. We may change or withdraw free credits for new workspaces at any time.
4.5. Payment. Fees are stated in US dollars and are exclusive of VAT and any other applicable tax, which will be added where required. Payment is taken by card through our billing providers, Autumn and Stripe, at the time of purchase; subscriptions renew monthly until cancelled in the App. If a payment fails, we may suspend the affected workspace until it succeeds. You are responsible for any charges your bank makes for a foreign-currency transaction.
4.6. Refunds. Credits that have been spent are not refundable. Unspent top-up credits are not refundable except where the law requires it, or where we close your workspace under Section 8.3 for a reason other than your breach, in which case we will refund the price you paid for unspent top-up credits. If a tool call fails because of an error on our side or a provider's, no credits are charged for it.
4.7. Price changes. We may change our prices and the credit cost of a tool. We will give at least 30 days' notice by email or in the App before a change that increases the price of your plan or the cost of a tool you have used in the previous 90 days. A change applies from your next billing period after the notice. Credits already bought keep the credit cost that applied when a tool is called.
5. Acceptable use
5.1. You must use the Service lawfully, and only in ways that a reasonable person would consider fair to us, to our data providers and to the people whose data the Service returns. In particular, you must not:
- (a) use the Service to send unsolicited messages, or to build or enrich lists of people for unsolicited marketing, in breach of the UK GDPR, the Privacy and Electronic Communications Regulations 2003, the CAN-SPAM Act, or any other law that applies to you or to the people you contact;
- (b) resell, sublicense, redistribute or publicly release the data the Service returns as a dataset or database, or use the Service to build a product whose purpose is to make that data available to others;
- (c) use the data to discriminate unlawfully, to stalk, harass or intimidate anyone, or for any purpose that is harmful, deceptive or unlawful;
- (d) use the Service to determine a person's eligibility for credit, insurance, employment, housing or any similar benefit, or for any purpose regulated by consumer reporting or credit reference laws;
- (e) attempt to identify a private individual from data that the Service returns in aggregate or anonymised form;
- (f) probe, scan or test the vulnerability of the Service, circumvent rate limits, credit checks or authentication, or interfere with the Service or the servers and networks connected to it;
- (g) reverse engineer, decompile or copy the Service, or use it to build a competing service;
- (h) share your account or an API key with anyone outside your workspace, or use another person's account or key; or
- (i) use the Service in breach of the terms of a platform, website or data provider, where those terms apply to you.
5.2. Fair use of the tools that return personal data. Some tools return information about identifiable people (for example, the leads_* tools, and profile and post data on the social tools). Section 6 sets out who is responsible for that data. You may only ask for it where you have a lawful basis to receive and use it, and you must tell the people concerned that you hold their data where the law requires you to.
5.3. Rate limits. The Server applies burst and concurrency limits per workspace. We may reduce a limit or ask you to change how your agent calls the Service where your use degrades the Service for others.
5.4. We may investigate any suspected breach of this Section 5 and may suspend or close a workspace under Section 8.
6. Personal data
6.1. Your personal data. How we collect and use personal data about you and the people in your workspace is set out in our Privacy Policy, which forms part of these Terms.
6.2. Data about other people that the Service returns. When you or your agent call a tool that returns information about identifiable people, you decide what to look for and what to do with the result. For that data you are the controller and we act as your processor in retrieving it from our data providers, returning it to your agent and holding it in our cache and task store for the periods in the Privacy Policy. You must have a lawful basis for that processing. Our processing on your behalf is governed by the data processing terms in Section 6.3.
6.3. Data processing terms. In respect of personal data we process on your behalf under Section 6.2, we will: (a) process it only on your documented instructions, which are the tool calls you make and these Terms, unless the law requires otherwise; (b) ensure that the people who process it are bound by confidentiality; (c) apply the security measures described in the Privacy Policy; (d) engage the sub-processors listed in the Privacy Policy, and give you notice of any change by updating that list at least 14 days before the change, during which you may object by closing your workspace; (e) assist you, so far as is reasonable, in responding to requests from data subjects and in meeting your security and impact-assessment obligations; (f) delete or return the data at the end of the processing, subject to the retention periods in the Privacy Policy; and (g) make available the information reasonably necessary to demonstrate our compliance with this Section. Where such data is transferred outside the United Kingdom, the transfer is made under the mechanisms described in the Privacy Policy. A signed copy of these terms in the form of a separate data processing agreement is available on request at [PRIVACY EMAIL].
7. Intellectual property and results
7.1. The Service, including its software, tools, documentation, designs and the name Manifold, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not give you any ownership of it. All rights not expressly granted are reserved.
7.2. Licence to use the Service. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes for as long as you have a workspace.
7.3. Results. You may use the results the Service returns for your internal business purposes, including in reports and materials you produce for your own clients, subject to Section 5. The results contain data owned by our data providers and by the platforms the data describes, who keep their rights in it; nothing in these Terms transfers those rights to you.
7.4. Feedback. If you send us feedback or suggestions about the Service, you agree that we may use them without any obligation to you.
8. Suspension and termination
8.1. By you. You can stop using the Service at any time, cancel a subscription in the App, and delete a workspace in the App's settings. Deleting a workspace deletes its API keys and connected-account credentials, cancels its subscription and forfeits its remaining credits. It cannot be undone.
8.2. Suspension. We may suspend your access to all or part of the Service, with notice where practicable, where: (a) we reasonably believe you have breached Section 5; (b) a payment has failed; (c) your use threatens the security, integrity or availability of the Service; or (d) a data provider or the law requires it. We will lift a suspension once the reason for it has been resolved.
8.3. Termination. We may close your workspace on 30 days' notice for any reason, or immediately if you breach these Terms materially and, where the breach can be remedied, do not remedy it within 14 days of our asking. On closure we will delete your workspace's data as described in the Privacy Policy. Section 4.6 sets out what happens to unspent credits.
8.4. Sections 2.3, 4, 5, 6, 7, 9, 10 and 12 survive termination.
9. Warranties and disclaimers
9.1. We will provide the Service with reasonable skill and care. Other than that, and to the extent the law allows, the Service and the results it returns are provided as they are, and we give no other warranty, express or implied, including as to their accuracy, completeness, availability or fitness for a particular purpose.
9.2. We do not guarantee that the Service will be uninterrupted or error-free. We aim for high availability, and we may take the Service down for maintenance, which we will schedule outside UK working hours where we can.
9.3. The Service depends on third-party data providers and platforms that we do not control. A provider may change or withdraw data, and a platform may change what it makes public. We are not liable for those changes, though we will try to give notice of any that materially affects a tool.
10. Liability
10.1. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
10.2. Subject to Section 10.1, we are not liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for: (a) loss of profit, revenue, business, contracts, anticipated savings or goodwill; (b) loss or corruption of data; (c) any decision you make in reliance on the results the Service returns; (d) any claim by a third party arising from your use of the results; or (e) any indirect or consequential loss.
10.3. Subject to Sections 10.1 and 10.2, our total liability to you arising out of or in connection with these Terms and the Service in any period of twelve months is limited to the greater of (a) the total fees you paid us in that period and (b) £100.
10.4. Indemnity (business users). If you use the Service in the course of a business, you will indemnify us against any loss, damage, cost and expense (including reasonable legal fees) that we incur as a result of a claim by a third party arising from your breach of Section 5 or Section 6, or from your use of the results the Service returns.
11. Changes to these Terms
11.1. We may change these Terms. We will give at least 30 days' notice by email or in the App of any change that materially affects your rights, and we will post the new version at manifoldmcp.com/terms with a new version number and date. If you do not accept a change, you may close your workspace before it takes effect and Section 4.6 will apply to unspent top-up credits. Continuing to use the Service after a change takes effect means you accept it.
12. General
12.1. Governing law and jurisdiction. These Terms and any dispute or claim arising out of or in connection with them or the Service, including non-contractual disputes or claims, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such dispute or claim, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in the courts of your home nation, and nothing in this Section deprives a consumer of the protection of the mandatory laws of the country in which they live.
12.2. Notices. We will send notices to the email address on your account. Notices to us should be sent to [LEGAL EMAIL] or to our registered office.
12.3. Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours to a successor in business or an affiliate on notice to you.
12.4. Third parties. No one other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
12.5. Entire agreement. These Terms, the Privacy Policy and the prices shown in the App are the whole agreement between you and us about the Service. They replace any earlier agreement or understanding.
12.6. Severability and waiver. If any part of these Terms is found to be invalid or unenforceable, the rest continues in force. Our not enforcing a right is not a waiver of it.
12.7. Events outside our control. We are not liable for any failure or delay caused by events outside our reasonable control, including failures of a data provider, a platform or an internet service.
13. Contact
Questions about these Terms: [LEGAL EMAIL]. Support: [SUPPORT EMAIL]. Post: [COMPANY NAME] LIMITED, [REGISTERED OFFICE ADDRESS].
Adapted from the General Legal Terms of Use template, released under CC0 1.0, for a company in England and Wales.